Salesforce Services Cloud

Why hire an internal IT person, when you can have an entire team of IT experts for a fraction of the cost?

Benefits of managed IT services provided by sphiria in salesforce services cloud

Salesforce Service Cloud is a customer services and support platform built on the salesforce customer success platform,. It helps businesses manage customer interactions, cases, and service requests, enabling them to provide smarter, faster, and more personalized service

360-degree customer view

Service Cloud provides a holistic view of customer data from various sources, enabling agents to understand customer context and provide personalized service

AI-powered capabilities

Service Cloud leverages AI to provide intelligent recommendations, automate case wrap-up, and offer insights to optimize service operations

Automation and Workflow Management

It automates service processes, streamlines workflows, and uses AI to suggest optimal solutions for customer issues, improving agent productivity

Integration with other Salesforce Clouds

It integrates with other Salesforce clouds, such as Sales Cloud and Marketing Cloud, to provide a comprehensive view of the customer journey

Our managed IT services let you concentrate on what matters

Are you busy putting out IT fires instead of focusing on your core business? If your technology is draining resources rather than optimizing them, Netsurit can get you back on track. A professionally managed services provider can give you the decisive edge to:

Cutting-edge tools
that drive performance

If your technology is draining resources rather than optimizing them, we can get you back on track. A professionally managed services provider can give you the decisive edge to: